CUSTOMER CARE
we strive to keep our customers satisfied with our products and services. If for any reason you are not unsatisfied, please let us know, We will do everything for fix it.
Have any questions or concerns?
We’re always ready to help!
Call us at
1-800-410-6740
or send us an email to:
RETURNS
We want you to be fully satisfied with every item you purchase from CTX Wholesale. If, for whatever reason, you are not satisfied with your purchase, we will accept returns up to 14 days after purchase if the following conditions are met:
- All items must be unworn.
- All Items must be in their original packaging.
- You must include the original sales receipt.
- For hygienic reasons, Bikinis, Body jewelry cannot be exchanged or refunded at any time.
FAQ
Do you provide International delivery?
No, At the moment we're only deliver in the USA
How do I return an item?
Send email to info@ctxwholesale.com, write the resone and the item you want to return.
add the sales receipt number and the date.
we will contact you for instructions
What is your returns policy?
We want you to be fully satisfied with every item you purchase from CTX Wholesale. If, for whatever reason, you are not satisfied with your purchase, we will accept returns up to 14 days after purchase if the following conditions are met:
- All items must be unworn.
- All Items must be in their original packaging.
- You must include the original sales receipt.
- For hygienic reasons, Bikinis, Body jewelry cannot be exchanged or refunded at any time.
How do I track my order?
When your package is leaving our warehouse we'll send you e-mail with the traking number of the package and the name of the courier.
How can I contact your couriers?
Please check the delivery e-mail sent to you by CTX Wholesale, you'll find there the couries name.
What are your delivery options?
At the check-out i'll be able to choose from the two options:
-standard shipping (5-7 business days)
-Fast delivey (2-3 business days)